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Monarch Prime Pin by Monarch Prime Labs

Monarch Prime Pin — Support

Private peptide tracking, without the clutter.

Questions, feedback, or something not working right? Email monarchprimelabs@gmail.com — we read every message. Include your device model and iOS version if you are reporting a problem.

Where is my data stored? Do I need an account?

Your logs and organization-tool entries are stored locally on this device. The sign-in screen asks for an email and password, but in the shipped app no cloud service is configured: nothing is verified or uploaded, and only your name and email are kept on the phone as a local profile.

How do I move my records to a new phone or keep a backup?

Tools → Settings & Access → Data Backup → Export Backup File creates a single file containing all records, schedules, inventory, and templates. Save it wherever you choose and Import it on the new phone. Photos, reminders, and Pro status are not included: restore Pro with Restore Prior Purchase and re-create reminders after importing.

What is Lifetime Pro and how do I restore a purchase?

Free installs include five saved records. Lifetime Pro is a one-time payment billed once through the App Store — no subscription — that unlocks unlimited logging, calendar and photo history, reports, schedules and reminders, inventory, templates, and the concentration worksheet. If you reinstall or change phones, open the Pro screen and tap Restore Prior Purchase while signed into the same Apple ID.

Which permissions does the app ask for, and why?

Camera and photo library only when you attach a progress photo. Notifications when you save a schedule entry with the Local reminder switch on (it is on by default; turn it off to save without a reminder). Face ID or your passcode only if you enable Privacy & App Lock. The app never sends push notifications and has no analytics or tracking.

The Save button shows an error.

The button validates before saving. An alert means a required field is missing (compound, amount, or at least one site) or the exact time is invalid. On the free plan, saving a sixth record opens the Lifetime Pro screen instead.

How do I erase all my data from this phone?

Open Tools → Settings & Access → Reminders and tap Delete Account & Local Data at the bottom. This removes the local profile, all records, schedules, inventory, and templates, and cancels reminders. Signing out alone only removes the local profile — your records stay on the phone. Deleting and reinstalling the app also clears everything.