SanChart — Support

Your chart. Your pay. Your career.

Questions, feedback, or something not working right? Email monarchprimelabs@gmail.com — we read every message. Include your device model and iOS version if you are reporting a problem.

Do I need an account to use SanChart?

No. SanChart keeps your chart, pay, and career records on this device. No account, no login. Onboarding asks for no email or password.

Where is my data stored, and does SanChart send it anywhere?

All records live in an on-device database. Your work records are not transmitted to or stored on SanChart-operated servers. Optional backups are created and controlled by you. There is no analytics or telemetry.

Can I back up or restore my data?

Not yet. Encrypted backup and restore are coming in a later update. For now, start with a new profile; your records stay on this device.

What permissions does SanChart ask for?

Only optional Face ID / Touch ID for the biometric app lock. No location, camera, contacts, or notification permissions.

Is SanChart an official City of New York or DSNY app?

No. SanChart is an independent app. It is not an official City of New York or DSNY application, and it uses no NYC seal, DSNY logo, or government crest.

Which chart types does SanChart support?

Sanitation Worker SW charts 1–25 (25-week rotation), Officer F1–F6 (6-week rotation), the two-week A/B schedule, the fixed Saturday chart, and Custom (no baseline rotation; record days manually).